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What happens if an invoice goes unpaid

A past-due notice first, then view-only after 21 days, until the invoice is paid.

Owners · Updated September 24, 2026

The Billing screen in Purity, with example data
The Billing screen, with example data.
How overdueWhat happens
A few daysA past-due notice shows on Billing and across the dashboard. Everything still works.
21 days or moreThe account becomes view-only: you can still look around and export, but nothing can be changed until the invoice is paid.
  1. Open Billing and pay the invoice shown as overdue.
  2. Once it's paid, the account unlocks on its own.