How to use Purity.
Short, step-by-step guides for every screen. Inside Purity, press ? on any page to open the guides for that screen, or ask the assistant.
Start
Getting started
Set up your brand, add what you sell and take your first order.
Overview
The home screen: what needs you today and how the business is doing.
Sell
Orders
Create, track, pack and ship orders.
Payments
Payment methods, recording and matching payments, reminders.
Clients
Your buyers, their history and their research-use agreement.
Wholesale
Wholesale buyers, price tiers and quotes.
Stock and proof
Inventory and batches
Products, batches, stock and what can be sold.
COA library and release rules
Lab reports, and the rules that decide when a batch can be sold.
Suppliers and purchase orders
Supplier price sheets, comparing prices, ordering and receiving stock.
Shipping
Ship-from addresses, rates, labels and tracking.
Reach
Texts
Texting your buyers from Purity.
Campaigns
Email subscribers, segments, campaigns and flows.
- Add subscribers and record their consent
- Look up a subscriber's consent history and unsubscribe them
- Build a segment to target part of your list
- Draft, check and schedule a campaign
- Read campaign results, or cancel one
- Turn on the welcome series and back-in-stock alerts
- Set up your signup form, consent wording, and see who unsubscribed
Automations
Messages that go out on their own when an order changes.
Affiliates
Affiliate partners, codes, commissions and payouts.
Insight
Reports
Sales, payments, stock and customer numbers.
Ask Purity
The assistant: ask questions about your business and have it do work for you.
Account
Your website
Connect your store so orders flow into Purity.
Wording and compliance
The wording checker, research-use agreement and buyer verification.
Settings and team
Brand details, team members, sign-in security and system health.
Billing
Your Purity plan, invoices and add-ons.
Looking for how to run the business side, like matching Zelle payments or building a COA library? See the guides.