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Order statuses, and how to change one

Change fulfillment status from a dropdown on the order page.

Updated September 24, 2026

The Orders screen in Purity, with example data
The Orders screen, with example data.

Every order has two statuses that move separately: Payment, set by what has been paid, and Fulfillment, set by you.

  1. Open the order from Orders.
  2. Click the Fulfillment status button.
  3. Pick Pending, Processing, Shipped, Delivered or Cancelled.

Moving an order to Processing, Shipped or Delivered sets aside stock from a released batch for each line. If there is not enough released stock, the change is blocked with an "Insufficient stock" message.