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Purity

Check system health

See at a glance whether texting, email, website notifications and everything else running your brand is actually working.

Updated September 24, 2026

The Settings and team screen in Purity, with example data
The Settings and team screen, with example data.

Purity checks texting, email, website notifications, forwarded payment alerts, payment reminders, scheduled jobs, website keys and the research-use agreement automatically, about once an hour.

StatusMeaning
Broken (red)Something is broken for customers right now. Read the fix shown under it.
Check (amber)Working, but worth a look, for example a key that hasn't been used in a while.
Working (green)No action needed.
Not set up (off)Not turned on for this brand, which isn't a problem by itself.
  1. Open Health.
  2. Click "Check now" to re-run the checks right away instead of waiting for the next hourly run.
  3. An owner can turn on "Email the owners when a check turns red" to get one email per problem.

If the results say they're more than 3 hours old, the hourly check itself may have stopped; click "Check now."