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Close or reopen a brand

Take a brand off your menu and turn off its shop, without erasing its history.

Owners · Updated September 24, 2026

The Settings and team screen in Purity, with example data
The Settings and team screen, with example data.

Closing a brand turns off its shop, website connection and scheduled messages, and makes it read-only. Nothing is erased: orders, agreements, lab reports and the activity log are kept, and you can reopen it later.

  1. Open Settings and scroll to "Close this brand".
  2. Type the brand name exactly to confirm.
  3. Click "Close this brand".

To bring a closed brand back, open Settings on any brand you own, find it under "Closed brands", and click "Reopen".