Your buyers use their own portal, separate from your dashboard. It only shows their own prices, quotes and orders.
- Sign in or apply: if they aren't a buyer yet, they see "Sign in" and, if applications are open, "Apply for an account". New buyers create a login first, then fill in their business name, contact name and phone.
- Waiting on you: once applied, they see "Application received" until you approve them. If invite-only and they weren't invited, they see accounts are by invitation.
- Catalog: once approved, they see the catalog with columns for Product, Available, Your price, Volume pricing and Quantity. Prices and volume pricing only show once you verify their business; until then a notice tells them prices appear once you finish verifying.
- Requesting a quote: they enter quantities, optionally add third-party testing per line, add a note about timing or shipping, and click "Request quote". If your minimum order applies, it blocks the request until they meet it.
- Their quotes: on their Quotes page they see each quote's status and, once you price it, the per-line prices and total. To accept, they confirm the research-use checkbox and click "Accept and place order"; they can also click "Decline this quote".
- Paying: an accepted quote becomes an order with a payment code. Their Orders page shows how to pay and where to send it, and shows the lab report link for each shipped batch once it has one.
Nothing is charged when they request a quote. Prices are only final once you send the priced quote and they accept it.