How to ship research peptides: packing, carriers, cold packs and lost parcels

Pack so nothing moves

Glass vials break when they can knock against each other or the side of the box. The goal is that nothing inside can move.

1. Seat each vial in a holder or foam insert sized to the vial, so it stands upright and apart from the others.
2. Put the holder in a sealed bag, so a leak or broken vial stays contained.
3. Choose a box with room for padding on every side, and fill the gaps so the contents do not shift when you shake it.
4. Seal the box with tape across every seam, and add a tamper-evident seal if you use one.
5. Put the shipping label flat on the largest face, with nothing covering the barcode.

For the vials, caps and boxes themselves, see research peptide packaging.

When to add cold packs

Most research peptides are sold as a freeze-dried powder, which travels better than a liquid, but heat and long transit times still matter. Follow the storage conditions your supplier and your lab reports state for each product, and ship to protect them.

• In hot months, or to hot regions, add a cold pack in an insulated liner and use a faster service.
• Do not ship over a weekend where a parcel would sit in a depot. Many sellers only ship Monday to Wednesday for this reason.
• Keep a simple record of which orders went with cold packs, so you can answer a buyer who asks.
• Liquids such as bacteriostatic water follow their own carrier rules. Check your carrier's current rules for liquids before you add them to an order.

Choosing carriers and services

Most sellers use two carriers: one for everyday parcels and a faster one for heat-sensitive orders or buyers who pay for speed. Compare them on what matters for this category.

Read each carrier's terms on what they accept before you sign up, and describe your shipments accurately when you open the account.

What goes in the box

• A packing slip listing each product, quantity and lot number.
• The research-use-only statement, printed on the slip or an insert.
• A way to reach the lab report for each lot, such as a QR code on the vial label or the slip. See research peptide vial labels.
• Nothing else that describes how a product is used. Inserts and freebies are read as part of how you sell.

Late, damaged and lost parcels

Write the policy down before you need it, publish it, and follow it every time. A clear policy settles most problems in one message.

1. Ask buyers to photograph damage and the outer box before they throw anything away.
2. Open the carrier claim yourself, with the photos and your packing record.
3. Decide in advance when you reship and when you refund, and at what point after the last tracking update you count a parcel as lost.
4. Record which lot the replacement came from, so the buyer's lab report still matches what they hold.

Show the policy on your site and in order emails. Processors and buyers both look for it.

International orders

Many countries restrict or prohibit research peptide imports, and a parcel refused at the border is usually lost. Decide which countries you ship to based on advice from your attorney, not on which orders arrive. Where you do ship, describe the goods accurately on the customs form and tell buyers that duties and delays are theirs to manage.

Doing it in Purity

Purity connects to your shipping carrier so you can buy a shipping label from the order, with your ship-from address and box sizes saved. Every order line records the batch that filled it, the packing slip prints with lot numbers, and when you ship the order Purity marks it Shipped with the tracking number. Your refund and shipping policies sit with the order. See it on the demo.